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Frequently Asked Questions

Menu & Flavours

When does the menu change?

Our menu rotates weekly! New flavours are announced every Sunday at 8:00 PM EST on our social media channels and website. They are available from Monday morning through Saturday night.

Do you have plain cookies?

Yes! Our signature Milk Chocolate Chip is always on the menu. We also frequently feature a classic Pink Sugar or other simple favourites alongside our gourmet rotating flavours.

How do I store my cookies?

Our cookies are best enjoyed warm! If you're saving them for later, store them in an airtight container at room temperature for up to 3 days. For longer storage, they freeze beautifully for up to a month.

Dietary & Allergens

Do you offer gluten-free or vegan options?

Yes! We often include gluten-free and vegan-friendly options in our weekly rotation. Please look for the (GF) or (V) symbols on our menu. However, please note that we bake in a shared kitchen, so cross-contamination is possible.

Do your cookies contain nuts?

Some of our flavours contain peanuts, tree nuts, or nut extracts. While we take precautions, we are not a nut-free facility. We recommend customers with severe nut allergies exercise caution.

Where can I find nutritional information?

Nutritional information for each cookie is available on our "Nutrition & Allergy" page and by clicking on any product image on our menu.

Ordering & Delivery

Do you deliver?

Yes! We offer local delivery through our own drivers and major delivery apps (UberEats, DoorDash, SkipTheDishes) within the Greater Toronto Area.

Do you ship nationwide?

We currently ship our non-perishable merchandise nationwide. Cookie shipping is available seasonally during cooler months to ensure freshness upon arrival.

Can I place a catering order?

Absolutely! We specialize in weddings, corporate events, and parties. Visit our Catering page to view our packages and submit an inquiry. We recommend 2 weeks notice for large orders.

Do you sell gift cards?

Yes, we offer both physical and digital gift cards! They can be purchased online or in-store and never expire.

Have an Idea?

We'd love to hear your flavour ideas or feedback!